You?ll be responsible for the installation & training of OSG & PSG
* 1 equipment and software solutions into customer sites. You?ll
provide demonstrations on the same equipment to help secure sales as
well as developing skills on hardware & software product range. In
addition, to provide internal support to the IT infrastructure as and
when is required.
The successful candidate will work alongside our current senior
analyst who will provide on-site training and guidance for our
solutions over the next **Apply on the website** months.
Junior Technical Analyst
RESPONSIBILITIES:
All OSG
* 1 MFD Installs & Full Basic Training.
All PSG
* 1 Installs & Full Basic Training.
Xerox Device Agent (XDA) & Centre
Ware Web (CWW) Installation.
Xerox Partner Software / Value Added Software Solutions. Pre-Sales
Support:
Demonstrate OSG
* 1, PSG
* 1 & Value Added Software Solutions.
Client site based meetings with Sales person as and when required.
Post-Sales Support:
Software/Driver re-installs/re-config.
Additional on-site training.
On Going Remote Customer Support. Internal Support:
Server & PC helpdesk support, software & network problem solving.
Serve as technical specialist in network problems and emergencies.
Troubleshoot and resolve network production problems.
Install, configure and maintain network components.
Maintain confidentiality with regard to the information being
processed, stored or accessed by the network.
Document network problems and resolutions for future reference.
Junior Technical Analyst
REQUIREMENTS:
Literacy and numerical skills
? Good Literacy and strong analytical and numerical skills.
PC and Apple literate with good working knowledge of MS Word, MS
Excel, MS Powerpoint, database and Web software.
Working knowledge of Network Protocols and Windows and Apple Desktop &
Network platforms such as Windows XP, 7, 8, **Apply on the website** &
Server **Apply on the website**, **Apply on the website**, **Apply on
the website** and **Apply on the website** Servers & Domains/Active
Directory.
_ABILITY TO_ maintain and troubleshoot computer network hardware,
software, and peripherals.
_ABILITY TO_ provide a range of systems training and/or support
activities for users and customers.
Self sufficient and able to work under pressure.
Prepared to be mobile or work away from home from time to time.
Flexible and adaptable.
? Good interpersonal and communication skills. Hands on approach.
Previous experience within industry, product knowledge is useful but
not essential.
Full Clean Drivers License.
About Xeretec Office Systems Ltd:
Xeretec Office Systems is a leading provider of digital print
hardware, software, solutions and services. Today we are
Xerox&#**Apply on the website**;s largest partner and provider of
Managed Print Services (MPS) in the UK, a strategic production partner
and one of their top 5 resellers across Europe. Over the last two
years we have extended our portfolio to include wider IT solutions,
and are on the path towards becoming a full Managed Service Provider
LOCATION:
Dublin
Salary:
Competitive
Type:
Full Time, Permanent
You may have experience of the following:
First Line Support, 1st Line Support, IT Helpdesk, IT Support, Desktop
Support, Service Desk Analyst, Technical Support, Hardware Support,
Software Support, etc.: (phone number removed) Junior Technical Support Analyst
You?ll be responsible for the installation & training of OSG & PSG
* 1 equipment and software solutions into customer sites. You?ll
provide demonstrations on the same equipment to help secure sales as
well as developing skills on hardware & software product range. In
addition, to provide internal support to the IT infrastructure as and
when is required.
The successful candidate will work alongside our current senior
analyst who will provide on-site training and guidance for our
solutions over the next **Apply on the website** months.
Junior Technical Analyst
RESPONSIBILITIES:
All OSG
* 1 MFD Installs & Full Basic Training.
All PSG
* 1 Installs & Full Basic Training.
Xerox Device Agent (XDA) & Centre
Ware Web (CWW) Installation.
Xerox Partner Software / Value Added Software Solutions. Pre-Sales
Support:
Demonstrate OSG
* 1, PSG
* 1 & Value Added Software Solutions.
Client site based meetings with Sales person as and when required.
Post-Sales Support:
Software/Driver re-installs/re-config.
Additional on-site training.
On Going Remote Customer Support. Internal Support:
Server & PC helpdesk support, software & network problem solving.
Serve as technical specialist in network problems and emergencies.
Troubleshoot and resolve network production problems.
Install, configure and maintain network components.
Maintain confidentiality with regard to the information being
processed, stored or accessed by the network.
Document network problems and resolutions for future reference.
Junior Technical Analyst
REQUIREMENTS:
Literacy and numerical skills
? Good Literacy and strong analytical and numerical skills.
PC and Apple literate with good working knowledge of MS Word, MS
Excel, MS Powerpoint, database and Web software.
Working knowledge of Network Protocols and Windows and Apple Desktop &
Network platforms such as Windows XP, 7, 8, **Apply on the website** &
Server **Apply on the website**, **Apply on the website**, **Apply on
the website** and **Apply on the website** Servers & Domains/Active
Directory.
_ABILITY TO_ maintain and troubleshoot computer network hardware,
software, and peripherals.
_ABILITY TO_ provide a range of systems training and/or support
activities for users and customers.
Self sufficient and able to work under pressure.
Prepared to be mobile or work away from home from time to time.
Flexible and adaptable.
? Good interpersonal and communication skills. Hands on approach.
Previous experience within industry, product knowledge is useful but
not essential.
Full Clean Drivers License.
About Xeretec Office Systems Ltd:
Xeretec Office Systems is a leading provider of digital print
hardware, software, solutions and services. Today we are
Xerox&#**Apply on the website**;s largest partner and provider of
Managed Print Services (MPS) in the UK, a strategic production partner
and one of their top 5 resellers across Europe. Over the last two
years we have extended our portfolio to include wider IT solutions,
and are on the path towards becoming a full Managed Service Provider
LOCATION:
Dublin
Salary:
Competitive
Type:
Full Time, Permanent
You may have experience of the following:
First Line Support, 1st Line Support, IT Helpdesk, IT Support, Desktop
Support, Service Desk Analyst, Technical Support, Hardware Support,
Software Support, etc.: (phone number removed)
We need : English (Good)
Type: Permanent
Payment:
Category: Others
